Welcome To Call Center in Mangalore - Enormity Technologies :
Enormity Technology is the best business process outsourcing (BPO) service providers in Mangalore serving
customers globally. We have the capability to efficiently manage global clients and our commitment to
quality work with our clients is developing winning strategies through "right-shoring".
Our Knowledge Process Outsourcing (KPO) Services in Mangalore takes pride in delivering solutions that are
envisioned, conceptualized, developed, and managed with evolution in mind. To us, it is simply not enough
that a solution contains the capacity to scale at our call centres in Mangalore. We aim to provide efficiencies and
enhanced productivities at work . We provide value-added services with a clear focus on quality and
endeavor to be a long term partner addressing all aspects of our clients.
· We guarantee excellent standard of service quality in line with the service expectations of our individual clients.
· We offer various engagement models depending on our client's needs. From the highly service oriented clients to the extremely price sensitive clients, we cater to all.
QUALITY STANDARDS
Enormity Business Management System (EBMS) integrates business needs and industry best practices to
deliver services that constantly improve.
We have built our business around quality management concepts, incorporating rigorous processes and
robust project management controls and techniques that ensure the delivery of the highest quality results in
business process outsourcing (BPO) and Knowledge Process Outsourcing (KPO) services in Mangalore. We
continuously evaluate our work at call centers in India to seek improvements in productivity and enhanced
quality levels, using a variety of quality metrics and parameters, ensuring ongoing process improvement for
the benefit of our client.
• Customer satisfaction
• Productivity and Cycle-Time
• Quality of Solutions and Services
